Claims

Unlike other site offering this type of Insurance we are not just a quoting Website you can actually talk to us.

All our clients are provided with an assistance card (similar to a bank card).This card offers you comfort knowing you can get assistance worldwide 24 hours a day 365 days a year.

As regards to claim forms, they are not always required. It varies from claim to claim and Insurer to Insurer.

If you contact the Assistance Service in the event of an Emergency they will attend to this aspect for you.

In other cases you can contact us and we will arrange where necessary for the form to be sent to you. We will negotiate the claim on your behalf.

You will be required to contact the police in certain circumstances, i.e. stolen baggage or being involved in a road accident, etc.

The claim form will be sent to you immediately upon report of your claim or alternatively we will obtain the required information in order that we can lodge your claim with your Insurance Company.

Please note any emergency evacuation must be reported to the Assistance Service prior to your departure.

We at Expat Insurance Service believe this is an essential part of our service and therefore, all claims are attended to in an efficient and timely manner.

For any further information, please contact us at: